Category: HR

hiring HR

Hire only fully formed adults: How soft skills improve your bottom line

Under the direction of Reed Hastings and Patty McCord, Netflix prospered with groundbreaking HR policies, which Patty wrote about in How Netflix Reinvented HR (Harvard Business Review, December 2014). The first of five basic precepts that drove Netflix’s HR policies is “Hire, reward, and tolerate only fully formed adults.”

Mrs. McCord was the Chief Talent Officer for Netflix at the time. She believes the majority of workers will try to do the right thing and act in the company’s best interests when making business decisions.

She goes on to say that “Most companies spend endless time and money ...

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Everyone Hates Performance Evaluations

It’s here. A month filled with mountains of paperwork, hours of introspection and far too many awkward conversations. Review season.

A joint study out of Kansas State University, Eastern Kentucky University and Texas A&M confirms what we’ve all been feeling: everyone hates performance reviews. Managers don’t like giving them. Employees don’t like getting them. And even employees most interested in learning and improving — presumably the most valuable employees — are equally discouraged by the negative feedback.

So what’s the problem? In part, it’s procedural - when feedback is one-sided (e.g., from peers to employee), it ...

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Moneyball-Style Analytics for HCM

Remember Moneyball? In 2002, the small-budget Oakland A’s used oft-overlooked stats—on base and slugging percentages—to drive their draft decisions and turn their season around. The data was available to every team in Major League Baseball, but the A’s were the only team that knew how to use it.

That’s what we’re doing with talent management.

After talking to real HR pros, it’s clear that accurate, actionable data could have a huge impact on:

  • Assessing a candidate’s skills before they walk through the door
  • Quantifying their performance once they’re on the job ...

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awareness change hiring HR

Picture this: you’re at your computer, weeding through hundreds of job postings, trying to match your skills up with a three or four sentence job description. You adjust your cover letter to include a few keywords, do a final check of your resume, hit send. And then you wait. Sound familiar?

On the other end of this exchange, an HR professional or hiring manager sorts through dozens of applications, trying to perform the same magic in reverse: matching your experience to specific job responsibilities. The process is a mess: time consuming, bloated and needlessly imprecise.

But there is a ...

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Managing People, Not Responsibilities

One of the reasons I decided to create 2gno.me was to help companies streamline the dreaded employee evaluation process. Data shows that a majority of employees—from top management on down—are disengaged at their jobs, and companies are struggling to figure out why.


A recent post on the talent management blog TLNT offers a few theories. “Many managers are ineffective at managing their people,” Howard Risher writes, because “in some cases they were promoted to a supervisory role because of their technical skills and have poor people skills.” 

In a time when job responsibilities change often as ...

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