2gnō.me Soft Skills Methodology


We follow a 3-step approach to creating methodologies that “measure” soft skills: analysis, development and validation.

Step 1 – Analysis

First, we look at the standards verbiage, academic literature, as well as performance and outcome indicators for students, teachers and employees. Based on this analysis, we break down standards into “building block” competencies and group into sections based on relevancy (e.g., Content Knowledge, Learning, Growth, etc.).

The resulting Expanded Framework gets initial review with a network of educators, practitioners and other subject-matter experts.

Step 2 – Development

Based on this Expanded Framework, we create actionable non-judgmental survey questions. Questions focus on actionable choices and actual experiences, as opposed to feelings, justifications and “ideal-state” acts.

For example, questions for teachers are based on actual classroom practice. For young professionals, questions reflect everyday professional situations. For lawyers – questions point toward law firm’s expectations. Etc.

Step 3 – Validation

We follow commonly accepted survey validation protocols that rely on subject-matter experts. All questions and completed methodologies go through three tiers of validation with academic and theory experts, as well as groups of practicing professionals in their field. Each tier results in comprehensive evaluation of questions and their validity to applicable standards in an iterative process.


This approach is scalable to any group of standards in Education and Professional Development. Uniquely, our technology helps enhance self-awareness about soft skills and can align to available learning resources to personalize professional development, at scale with data to back it up.


Research-Centric Design


Much of our literature research and validation goes into synthesizing science and social dynamics. We study and collaborate with the sharpest minds in Education, Social Psychology, qualitative analysis and social dynamics to design experiences that expand awareness.

Our methodologies are based on multi-perspective feedback on traits, skills and competencies. Questions about actions and behaviors are especially useful because they help gain a sense of what people are actually doing (as opposed to what they say they will do).

All responses are confidential. The transparent and confidential process encourages honesty, higher accuracy and trust in the outcome. Relative context to other people offers an opportunity to reflect, and to take steps to improve where it matters.

Questionnaire design is a multi-stage process that requires attention to many details at once because different skills and aptitudes can be assessed in varying degrees of detail. We try to keep our assessments and approach practical, authentic and actionable:

  • Questions emphasize practical situations based on validated scales that evaluate each skill from multiple dimensions.
  • After the assessment, participants discover how their self-perception about a skill compares to actual proficiency, in relative context to others, and how peers actually see them in real life.
  • Authentic awareness supported by meaningful metrics creates motivation to improve. 
  • Technology smartly identifies skill gaps to address with personalized content for maximum impact.


Available Skillset Frameworks

Workplace skills (Netflix framework)

EdTech skills for teachers (ISTE Standards for Teachers)

Ed-tech skills for school administrators (ISTE Standards for Administrators)

Soft Skills for Lawyers (soon)